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Sr. Business Systems Analyst-Salesforce
expires on: June 17, 2019
LOCATION: Arden Hills, MN
JOB #: 100617
JOB TYPE: Consulting
CATEGORY: Business Analysis
DURATION: 6+ months contract to hire
CLIENT: Medical Device


Additional job details:

Can work remotely 1 day/week. 

Top things in an ideal candidate: 
1) Strong ability to speak business terms/set strategy with them 
2) Salesforce.com admin / architecture knowledge 
3) Sense of urgency to get things done. 
4) Need to be able to work independently, with little direction. 


 

This position is a Senior Principal IT Business Systems Analyst within the CVG IT organization focusing on Sales Enablement. This position will be working with CVG Sales, Marketing and Commercial Operations teams understanding their critical business needs and translating into business and technical requirements. This position will work on strategic projects that will enhance existing processes/technologies as well as work on new efforts that align with CVG strategic imperatives. This position will primarily be focused on Salesforce.com (SFDC) and its linked systems. This customer relationship management (CRM) system is used for several key areas such as account/contact management, activity planning, sales planning/forecasting, data integration/reporting/analytics, campaign management and medical education.  

This job involves analyzing a variety of business and technical challenges within the current technology environment. The role will design, improve, and/or build new sales enablement capabilities to increase the value to end users. This role will also provide technical assistance in identifying, evaluating, and developing systems and procedures, which will improve user experience, improve data quality and meet user requirements. Accountable for various project life cycle phases, with emphasis on translating user requirements into functional specifications for any associated system enhancements, process improvements, data integration and reporting/analytical needs. Possess a solid understanding of Salesforce.com, Force.com, APIs, reporting tools and enterprise level application planning.  

• Shape strategic and tactical technology demand and provide dedicated functional support to the CVG businesses to enable them to execute their strategy and roadmap. 
• Build a strong relationship as a trusted IT partner with BU customers, providing new ideas to improve their business process using technology.  
• Develop a detailed understanding of the SFDC core application architecture, as well as integrated applications such as SAP, Vendavo, Eloqua and data warehouses. 
• Serves as a sales enablement system design liaison for functional enhancements.
• Facilitate interviews to gather formal business requirements, document current process, and design future state. 
• Translate and document user requirement(s) into Functional Specifications or ‘How It can be done’ in tools being used. 
• Utilize SFDC Administrator skills to continuously deliver business solutions while maintaining existing functionality in a complex Salesforce org. 
• Create test plans and validation plans. 
• Advises business team members on business process options. 
• Analyzes complex issues and presents in easy to read process/data flows. 
• Significantly improves existing IT processes. 
• Documents and trains others on IT solutions and data designs. 
• Work with team members across process areas (Sales, Commercial Operations, BI, Analytics, Finance, Marketing). 
• Collaborate with global team to share best practices and avoid redundant effort. 
• Analyze and help resolve system issues; recommend/implement timely solutions. 
• Develop strong business acumen, including an understanding of Medtronic products, markets, competitors, customers, and business processes. 

SPECIALIZED SKILLS OR EXPERIENCE:  

• 5+ years of experience developing on Salesforce.com platform; demonstrated experience in developing custom objects, workflows, validation rules, and triggers within a complex (+3 business units) SFDC organization Advanced degree in Computer Science or business-related discipline. 
• SFDC Administrator Certification strongly preferred 
• Solid understanding of system design and development lifecycles 
• Experience with SF1 mobile configuration, Apex programming, Visualforce pages, and Data Loader 
• Strong project management skills and experience, and the ability to assemble and lead cross-functional teams 
• Ability to identify areas for process improvement and recommend/implement solutions 
• Understanding of databases and how to extract/analyze data 
• Proven creativity and problem-solving skills; ability to work around obstacles and solve problems with minimal direction 
• Ability to develop effective relationships with business users, technical staff and executive management 
• Strong organizational/time management skills; ability to prioritize work and meet deadlines in a fast-paced environment 
• Highly effective written and verbal communication skills

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