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PC Support
expires on: September 23, 2019
LOCATION: Golden Valley, MN
JOB #: 100655
JOB TYPE: Consulting
CATEGORY: Networking & Infrastructure
DURATION: 6+ months
CLIENT: Insurance




  Job Description: Role:
Desktop Support daily task would include but not limited to the following:
Tracking service request through HEAT ticketing system.
Imaging, configuring and setting up computers and peripherals.
Installing, troubleshooting and testing desktop software.
Test computers to ensure proper functioning of computer systems and work with vendors for warranty work.
Train end users on usage of computer hardware and software.
Interact with staff on the phone and in person with desktop problems and their resolution.

Technical skills looking for:
Customer service orientated with good communication skills by providing excellent customer service with a good client experience, the support should be immediate and precise on all technical issues.
Experience with Window 7, 8.1, 10 operating systems, MS Office suites, Adobe, SCCM and Apple OS.
Install, configure, deploy, maintain, troubleshoot, backup and support computer workstations, laptops, printers, mobile devices and mobile phones.
Install and support software for desktop, laptop, tablet, printers, scanner and mobile devices.
Diagnose and resolve problems associated with application software and operating systems.
Work well in a team-oriented environment and as an individual.
Knowledge of ticketing systems for example Remedy, Heat, SNOW.


If you meet the above requirements and are interested in this position, please apply today!

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