More than 4 years into a monumental shift to work-from-home, business leaders are more convinced about the productivity gains achieved. The success of remote work has reimagined how corporate work gets done, as well as where the work takes place.

The answer is remote onshore and offshore outsourcing!

Remote work has proven to be a tremendous success for both employees and employers. The shift in positive attitudes toward remote work is evident. Employers now recognize its effectiveness, particularly for IT roles that do not require significant in-person interaction.

Rethinking Remote Outsourcing
Companies are increasingly considering outsourcing their work remotely, both onshore and offshore. Remote outsourcing provides numerous benefits while delivering equal or superior outcomes. Key advantages include:

– Reduced Costs
– Increased Productivity
– Flexibility
– Access to Top Talent
– Extended Hours

Why is a Hybrid Model Important?
A hybrid work model is particularly beneficial for IT consulting due to its flexibility, cost efficiency, and adaptability. Key benefits include:

– Flexibility: Employees can work where they are most productive, improving work-life balance and job satisfaction.
– Cost Savings: Companies can reduce real estate expenses and overhead costs.
– Sustainability: Remote work reduces employee emissions by up to 80%.
– Agility: Hybrid models allow organizations to adapt to unpredictable changes.
– Improved Hiring: Hybrid roles can lead to shorter hiring timelines.
– Other benefits include access to a larger talent pool, enhanced collaboration, stronger inter-team relationships, and reduced vulnerability to external disruptions.

How Logisolve Can Help
At Logisolve, we offer both onshore and offshore remote services through our US development center in Minnesota and our international center in Northern India.

Our Offshore Capabilities

– Development Center: Located in Noida (UP), with a combined workforce of 2,000+ through Logisolve and strategic partners.
– Experienced Team: Many resources have US onsite experience and are well-versed in US culture.
– Diverse Expertise: Teams excel in implementation, AMS support, and upgrade projects.
– Strategic Partners: Centers in Noida, Chennai, Hyderabad, and Bangalore enable access to top talent in all technology areas.
– Dedicated COEs: Each application stream is supported by a dedicated Center of Excellence (COE) with competency leaders.

Offshore Service Offerings

– End-to-End Implementation
– AMS Support (All Levels)
– Migrations and Upgrades
– Professional Services (Optimization, Assessments)
– Business Development (Presales, Demos, Training)

Communication and Coverage

– Daily Coordination: Handshake calls between offshore and onsite teams ensure seamless communication.
– US Business Hours Overlap: Offshore teams provide 4-5 hours of overlap, extendable as needed.
– Global Coverage: Onsite leads coordinate with offshore teams to address global requirements.
– 24/7 Support: Teams operate in shifts to provide round-the-clock support.

Flexible Service Models

1. Named & Dedicated Experts
– Daily support from dedicated staff, freeing internal teams for strategic tasks.
– Cost-effective for companies with resource constraints.
– Fixed 40-hour workweeks with bundled onsite, offsite, and offshore teams.
– Flexible pricing: fixed or time-and-material (T&M) billing.

2. Shared Service Model
– Cost-efficient support across multiple clients using a shared pool of consultants.
– Scalable teams to match changing demands.
– Unused hours carry forward for up to 3 months for enhancement work.
– Typically fixed-price monthly billing.

3. On-Demand/SaaS Model
– Pay-per-use access to specialized skills.
– Ideal for niche requirements or periodic support.
– Temporary resource assignments with cost predictability and control.
– Flexible T&M pricing with detailed work estimates.

Addressing Customer Concerns
We understand the challenges of offshore IT services and have implemented processes to address key concerns:

– Time Zone Coordination: Offshore teams overlap 4-5 US business hours, with options for full-time zone coverage.
– Dedicated US SPOC: A US-based engagement manager ensures seamless communication at no additional cost.
– Quality Assurance: Our QAG review process ensures high-quality deliverables.
– Security: Robust IT and physical security measures are in place, with additional compliance implemented as needed.
– Onsite Collaboration: Consultants can travel to the US for two weeks to enhance team comfort and collaboration.

If you have any questions or comments, please reach out to Mukesh at mmunka@logisolve.com or 916.317.6146.